Shipping policy
Shipping Policy
Last updated: 2025
Thank you for shopping at AutoNest. Here is everything you need to know about our shipping process.
Where We Ship
We currently ship to the United States. We are working on expanding to the United Kingdom, UAE, Canada, and Australia soon.
Processing Time
All orders are processed within 1 to 3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.
You will receive an email confirmation with your tracking number once your order has shipped.
Shipping Time
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping (USA) | 7 to 15 business days |
Please note: Delivery times are estimates and may vary due to carrier delays, customs processing, or high-demand seasons such as holidays.
Shipping Cost
- Standard Shipping: FREE on all orders
Order Tracking
We work with trusted international fulfillment and logistics partners to deliver your order as efficiently as possible. While tracking is available for most shipments, some carriers may provide limited or delayed tracking updates. If your tracking information is unavailable or hasn't updated for several days, please don't worry—your package is still on its way. Feel free to contact our support team anytime for assistance with your order.
If you have not received your tracking number within 5 business days, please contact us at support.autoneststore@gmail.com.
Lost or Delayed Packages
If your package is significantly delayed or appears lost, please contact us at support.autoneststore@gmail.com. We will work with the carrier to locate your package or send a replacement.
Tracking Information
Most orders include tracking information. However, depending on the destination, shipping carrier, or fulfillment partner, tracking updates may be delayed, limited, or unavailable during certain stages of transit. Rest assured, your order is still being processed and delivered. If you have any questions about your shipment, our support team is always happy to assist
Customs and Import Duties
AutoNest ships from fulfillment centers in the USA and China. For US customers, there are no customs fees. International customers (when we expand) may be subject to local customs duties which are the responsibility of the customer.
Contact Us
For any shipping questions, please email us at:
- Email: support.autoneststore@gmail.com
- Response time: 1 to 2 business days