Shipping policy
Shipping Policy
Last updated: 2025
Thank you for shopping at AutoNest. Here is everything you need to know about our shipping process.
Where We Ship
We currently ship to the United States. We are working on expanding to the United Kingdom and Australia soon.
Processing Time
All orders are processed within 1 to 3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.
You will receive an email confirmation with your tracking number once your order has shipped.
Shipping Time
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping (USA) | 7 to 15 business days |
| Expedited Shipping (USA) | 5 to 10 business days |
Please note: Delivery times are estimates and may vary due to carrier delays, customs processing, or high-demand seasons such as holidays.
Shipping Cost
- Standard Shipping: FREE on all orders
- Expedited Shipping: Calculated at checkout
Order Tracking
Once your order ships, you will receive a tracking number by email. You can use this number to track your package at any time.
If you have not received your tracking number within 5 business days, please contact us at support@drivenest.com.
Lost or Delayed Packages
If your package is significantly delayed or appears lost, please contact us at support@drivenest.com. We will work with the carrier to locate your package or send a replacement.
Customs and Import Duties
DriveNest ships from fulfillment centers in the USA and China. For US customers, there are no customs fees. International customers (when we expand) may be subject to local customs duties which are the responsibility of the customer.
Contact Us
For any shipping questions, please email us at:
- Email: support@drivenest.com
- Response time: 1 to 2 business days